Shipment and delivery  

 

Shipment abroad: 

 

Poczta Polska (Polish Post Office)

Parcels of up to 5 kg dispatched to Worldwide:

Approximate time of delivery: 5-8 working days

Worldwide standard priority parcel: zl 80 (about EUR 20) - payment in advance 

 

Returns

 

If any item purchased at PolscyProjektanci.com does not meet your expectations, you may return it for a refund within 14 days of receipt. Satisfaction guaranteed or your money back. 

 

Please let us know that you intend to return the product by sending us notification and specifying your order number in the subject line of an email. Email us at kontakt@polscyprojektanci.com

 

The returned item must not have been worn or altered, and must be returned in the condition it was received. We kindly ask you, if possible, to keep the original packaging undamaged. 

 

Please send all the returns to the following address: 

 

FashionCode Wioletta Polec

ul. Hubala 1/34

05-120 Legionowo, POLAND 

 

Return policy: 

 

Any items sent back without prior notification will not be accepted. The refund for returned items will be issued within 3 days of the date of receipt.

 

The refund may be made via bank transfer. In this case, we kindly request you to provide us with the precise name of the bank and your bank account number. Please remember to keep the proof of posting the parcel until the money has been refunded back into your account.

 

Any items returned at a later time will not be accepted. 

 

All returns must be:

 

-unused and supplied in their original packaging,

-accompanied by the original FashionCode labels,

-clean. 

  

Non-acceptance of returns or refusal to exchange: 

 

Items that are not elligible for refund or exchange will be sent back to the customer at their own expense. Any complaints resulting from product damage during shipment will be processed and dealt with only on the basis of the damage claim completed in the presence of a courier. 



All return or exchange shipping costs are covered by the customer.